Some landlords may not know how to write the letter even if he or she agrees your mum stay with you. To make things easier, you can draft the letter for them and they just need to sign it provided they are happy with the letter. Below is the sample letter... (read more)

Normally VAT refund should be processed within 4 to 6 weeks from the time you posted the stamped tax refund form. If you haven't received money after 6 weeks, you should contact the the VAT refund company, which is displayed in your receipt or tax refund... (read more)